(updated 3/25/2024)
Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store. Copyright © 2022, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
Credit Cards
We accept the following credit cards: Visa, MasterCard, American Express, and Discover. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.
Links
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we’re not responsible for the operation of or content located on or through any such site.
Money Orders, Cashier’s Checks, Company Checks, & Personal Checks
We accept money orders, cashier’s checks, or certified bank checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. We do not accept personal and company checks by mail. We cannot guarantee the availability of a product by the time funds clear or payment is received. Please include your contact information with your payment so that we may contact you upon receipt.
Multiple Product Orders
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Sometimes products are unavailable at the time of shipping and will be shipped as they become available. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge will be applied to the first product(s) shipped on a multiple shipment order.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. INDEPENDENT4x reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
Other Conditions
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether INDEPENDENT4x signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
Out-of-Stock Products
We will ship your product as it becomes available. Usually, products ship the same day if ordered by 2:00 p.m. EST, or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order.
CLICK HERE TO VIEW OUR FULL PRIVACY POLICY
Privacy on Other Web Sites
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site’s privacy policy. Our store is not responsible for the actions of third parties.
Returns
- Foremost, Please do not order items that you do not intend to keep.
- 25% RESTOCKING FEE ON ALL RETURNED MERCHANDISE. NO EXCEPTIONS
- SHIPPING COSTS ARE NON-REFUNDABLE
- Only the original purchasing customer may return an item
- NO RETURNS will be accepted on custom fabricated items. These items are custom built per customer at the time your order is placed
- NO RETURNS on Salvage, Second Hand, Junkyard, or Recycled Parts.
- NO RETURNS on Special Order products.
- You may only return NEW, UNINSTALLED, or UNUSED items for exchange or refund within 14 days of receipt (LESS SHIPPING AND 25% RESTOCKING FEE)
- You must call us to obtain an Return Authorization Number & clearly mark this number on the outside of the box.
- The original invoice must accompany your return, please include a copy with your return.
- For all purchases paid by credit card, credit will be issued (LESS 25% RESTOCKING FEE, SHIPPING/HANDLING CHARGES AND THE 3.99% SITE FEE/CREDIT CARD FEE) only to that same card.
For all returns you must first obtain a RETURN AUTHORIZATION (R.A.) NUMBER by calling 804-550-0480. The R.A. number must be clearly marked on the outside of your return package.
Return shipping charges for all returns are paid by the customer. PLEASE INSURE YOUR RETURN, INDEPENDENT4x will not be responsible for lost, damaged, or misdirected returns.
Once again, we can only except items in new, unused condition in their original packaging. This means items that can be resold to the next customer in their original condition, just as you expected to receive it. We DO NOT accept returns on any items that have been previously installed, or attempted to be installed, cut, modified, or damaged in anyway. All items will be inspected by our staff for final refund approval at the time of return. If no return is authorized, it is the customer’s responsibility to pick up the item or arrange shipping within 15 days of our receipt.
Warranty Policy
INDEPENDENT4x is proud of the work we put out and wants our customers to be satisfied too! We warrant the labor on jobs for 90 days, but not if issues are caused by abuse or neglect. This warranty is automatically voided if the parts installed by INDEPENDENT4x are modified in any way or were not used for their original intended purposes. Once and invoice has been paid and the customer takes possession of the vehicle, the customer assumes all responsibility for operating and maintaining the vehicle in a safe and responsible manner. Warranty-related labor costs will not be covered on repair or aftermarket parts installed by any shop other than INDEPENDENT4x.
The warranty covers work paid for by the original owner and cannot be sold or transferred to a secondary owner under any circumstance. Parts warranties are covered by and as described by the manufacturers only. The above warranties and policies are subject to change without prior notice.
Shipping Policy
Shipping Time — Most orders received before 2:00 p.m. EST will ship the same day, provided the product is in stock. Most orders received after 2:00 p.m. EST will ship the next business day. Due to the number of items we offer and availability, there may be times when items are back ordered. We do our best to ship back orders as soon as possible. Orders are not processed or shipped on Saturday or Sunday. We are open from 9 a.m. – 6 p.m. EST Monday – Friday. We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by INDEPENDENT4x or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
Taxes
Our store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the state of Virginia. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
Typographical Errors
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, our store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, our store shall immediately issue a credit to your credit card account in the amount of the incorrect price.